We want to assist our customers any way we can. In order to give you the most efficient service, we have built an online Policy Service Center to allow our customers to change policy information, report claims, or make a payment directly to your insurance carrier. Click on the name of your insurance company to login to your online account.
Home Policy Service
Cypress Property & Casualty Insurance Company: 1-877-560-5224
Universal Property & Casualty Insurance Company: 1-800-425-9113
Florida Peninsula Insurance Company: 1-877-229-2244
Edison Insurance Company: 1-866-568-8922
American Traditions Insurance Company: 1-866-561-3433
Sutton National Insurance Company: 1-888-846-4238
Business Policy Service
Our website is a resource to clients. Visit our online service center to find out all the ways this website can help you.
At Oldest City Insurance, customer service is priority number one.
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How can we help you?
You seem like a do-it-yourself person and don’t want to call or email, let us help! Using the options below, fill in your request form and our insurance professionals will expedite your request for you! That’s the Oldest City Insurance difference, a full service agency, no toll free numbers to call only to get lost in an electronic maze here!
Online Billing & Payments
Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.
Policy Change Request
Use this form to request a change to your current insurance policy. By submitting this form you understand that no coverage or premium adjustment of any kind is bound until you receive written notice.
Online Claims Filing
If you have a claim to report, you can take advantage of the insurance carriers' 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact Coastal Palm Insurance Agency.
Certificate of Insurance
You may use the form below to submit a request for a Certificate of Insurance directly to one of our qualified agents. An agent from our office will contact you shortly after receiving the request. This feature is only for existing clients who are commercial policyholders.
Auto ID Card Request
Use this form to request a replacement auto policy ID card for your current insurance policy. The Auto ID Card provides proof of coverage and also provides the insured with information on what to do in case of an accident. Certain states require an Auto ID Card be carried in the vehicle at all times.
Annual Insurance Checklist
In today’s fast-paced world, making sure that your insurance policies are up-to-date is more important than ever. By staying in touch with your insurance agent, you can ensure that you always have the protection that you and your family deserve. This Annual Insurance Checklist will help us see which plan will give you, your family, and your assets the best possible coverage and peace of mind.