We want to assist our customers any way we can. In order to give you the most efficient service, we have built an online Policy Service Center to allow our customers to change policy information, report claims, or make a payment directly to your insurance carrier. Click on the name of your insurance company to login to your online account.

Auto Policy Service

Progressive : 1-866- 407-4844

National General: 1-800-462-2123

Bristol West: 1-888- 888-0080

 Kemper: 1-800-690-3818

Infinity: 1-800-690-3818

The General: 1-888-333-2331

Assurance America: 1-800-450-7857

Gaisco: 1-866-424-6726

Home Policy Service

Cypress Property & Casualty Insurance Company: 1-877-560-5224

Universal Property & Casualty Insurance Company: 1-800-425-9113

Florida Peninsula Insurance Company: 1-877-229-2244

Edison Insurance Company: 1-866-568-8922

American Traditions Insurance Company: 1-866-561-3433

Sutton National Insurance Company: 1-888-846-4238

Online Service

Our website is a resource to clients. Visit our online service center to find out all the ways this website can help you.

Some Numbers

At Oldest City Insurance, customer service is priority number one. 

1 +
Quotes last month
100 +
Calls received
1 +
Quotes 12 months running YTD

How can we help you?

You seem like a do-it-yourself person and don’t want to call or email, let us help!  Using the options below, fill in your request form and our insurance professionals will expedite your request for you!  That’s the Oldest City Insurance difference, a full service agency, no toll free numbers to call only to get lost in an electronic maze here!

Online Billing & Payments

Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.

Policy Change Request

Use this form to request a change to your current insurance policy. By submitting this form you understand that no coverage or premium adjustment of any kind is bound until you receive written notice.

General Information

Current Insurance Information

Online Claims Filing

If you have a claim to report, you can take advantage of the insurance carriers' 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact Coastal Palm Insurance Agency.

Certificate of Insurance

You may use the form below to submit a request for a Certificate of Insurance directly to one of our qualified agents. An agent from our office will contact you shortly after receiving the request. This feature is only for existing clients who are commercial policyholders.

General Information

Required Coverages

Please Provide Copy of Insurance Requirements of Contract

Auto ID Card Request

Use this form to request a replacement auto policy ID card for your current insurance policy. The Auto ID Card provides proof of coverage and also provides the insured with information on what to do in case of an accident. Certain states require an Auto ID Card be carried in the vehicle at all times.

Insurance Information

Annual Insurance Checklist

In today’s fast-paced world, making sure that your insurance policies are up-to-date is more important than ever. By staying in touch with your insurance agent, you can ensure that you always have the protection that you and your family deserve. This Annual Insurance Checklist will help us see which plan will give you, your family, and your assets the best possible coverage and peace of mind.